Privacy Policy

At FoodBank, we're committed to protecting your privacy. This privacy policy outlines how we collect, use, share, and safeguard your personal information when you interact with our Platform (including our websites, apps, and in-store services).

We collect the following types of personal information to provide you with a seamless and personalized experience:

• Account Information: Username, password, email address, phone number.
• Demographic Information: Date of birth, gender, location.
• Payment Information: Credit/debit card details, billing address.
• Purchase History: Items purchased, order history, preferences.
• Device Information: Device type, operating system, IP address.
• Usage Data: How you interact with our Platform, including browsing history, search queries, and app usage.
• Location Data: If you enable location services, we may collect your location to provide relevant services (e.g., store locator, delivery).

We use your personal data for the following purposes:

• Providing Services: Processing orders, delivering products, and providing customer support.
• Personalizing Your Experience: Tailoring recommendations, content, and offers to your interests.
• Improving Our Platform: Analyzing usage data to enhance our services and features.
• Marketing and Communications: Sending promotional emails, SMS, and notifications (you can opt-out at any time).
• Security and Fraud Prevention: Protecting your account and detecting fraudulent activity.

We may share your personal data with:

• Service Providers: Trusted third-party companies that help us operate our business (e.g., payment processors, shipping carriers).
• Legal Authorities: In compliance with legal obligations or to protect our rights.

You have the right to:

• Access and Correct Your Data: Review and update your personal information.
• Delete Your Data: Request the deletion of your personal data.
• Object to Processing: Oppose the processing of your data for certain purposes.
• Restrict Processing: Limit the processing of your data in certain circumstances.
• Data Portability: Receive your data in a portable format.

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this privacy policy from time to time. We will notify you of any significant changes.